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| Job Category : | Entertainment Industry |
| Company Name: | The Lodge Casino |
| Position Name: | Table Games-Dual Rate Supervisor |
| Location : | Black Hawk, CO 80422 |
| Job Description : | General SummaryDeals all table games according to the rules and regulation of the Colorado Division of Gaming and /or Supervises the security and play on all table games as needed. Dealing and Supervisor knowledge of the following games is preferred: blackjack, roulette, baccarat, and/or craps.Essential Job Responsibilities and DutiesMaintain a high quality of guest service according to Jacobs Entertainment, Inc. Mission Statement and F.A.S.T. Track Values Statement.Manage the administration of fills and credits and maintaining bankroll.Ensure the safety and security of employees and customers.Review staffing levels to maintain full coverage to accommodate business needs.Analyzing customer play, cheating scams, and unusual or suspicious variations of play.Review and communicate table game activities with supervisors and managers.Provide excellent customer service skills and communication skills.Must have dealing experience and knowledge of Gaming regulations and ICMP’s.Ensure that table games dealers are providing guests with optimum service at all times.Solving guest and employee problems or disputes.Adhere to all department/company policies and procedures.Analyze and control guest alcohol consumption.Ensure all guests are of legal age to participate in limited gaming.Replace and sort cards as needed.Inventory and table drop.Regular, predictable attendance is an essential function of your job.Other related duties including but not limited to complying with the following; Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company Policies, and IRS reporting.As a dealer, all duties set forth in table games dealer job description.Supervision of table games dealers.Carries out supervisory responsibilities in accordance with the organizations’ policies and applicable laws. Responsibilities include auditioning and training employees; planning, assigning, and directing work; and addressing complaints and resolving problems.Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.Adhere to all appearance and uniform standards.Maintain an open line of communication with Management.Maintain a positive and professional demeanor during all interactions with guest, fellow Employees, and Vendors.Ability to accept performance feedback in a professional manner.Regular attendance and arriving on time to all scheduled shifts and mandatory meetings.Other duties as assignedSkills, Education and Other RequirementsMust be fluent in English.Must have strong communication skills.Must be able to deal all games offered in the Blackjack pit area.High School Diploma or Equivalent Work Experience required.1 year of supervisor/managerial experience. 2 years of experience in table games.Here are the Benefits we offer: $1,000 Hiring Bonus!$200 for vaccinated employees!Referral Bonus.56 hours of Personal Time Off available immediately, and renews annually.80 hours of Vacation after 1 year employment.Paid Breaks.Employee Recognition.Health, Dental, and Vision Benefits after 60 days.Company paid Life Insurance and AD&D401K, and matching after 90 days.Wellness Program- Get paid to go to the Doctor’s.Tuition reimbursement.Ongoing learning and development programs.Career Opportunities, we mean it! Majority of our supervisors and managers are promoted from within.Don’t want to drive to Black Hawk?Take a look at the casino bus routes at www.casinoshuttle.com and www.aceexpresscoaches.com.As an employee you can ride the bus for only $5 round trip.Job Type: Full-timePay: From $26.00 per hourBenefits:401(k)Dental insuranceEmployee discountHealth insuranceTuition reimbursementVision insuranceSupplemental Pay:Signing bonusWork Location: One location |
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