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| Job Category : | Entertainment Industry |
| Company Name: | The Lodge Casino |
| Position Name: | Slot Service Representative |
| Location : | Black Hawk, CO 80422 |
| Job Description : | General Summary of Job DutiesThis position is responsible for providing customer service to all Guest by slot fills, jackpots, and to dispatch floor people to jackpot and fills when scheduled.Essential Job Responsibilities and DutiesMaintain a high quality of guest service according to Jacobs Entertainment, Inc. Mission Statement and F.A.S.T. Track Values Statement.Perform daily jackpot payouts.Restock slot supplies (slot tickets and slot forms)Sell change to all guests when not involved in other transactions. Assist any other Lodge employee when possible.Dispatch is vital to customer service. All floor people are required to know how to operate dispatch.Assist in additional floor operation duties as directed.Other related duties including but not limited to complying with the following; Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company Policies, and IRS reporting.Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.Adhere to all appearance and uniform standards.Maintain an open line of communication with Management.Maintain a positive and professional demeanor during all interactions with guest, fellow Employees, and Vendors.Ability to accept performance feedback in a professional manner.Regular attendance and arriving on time to all scheduled shifts and mandatory meetings.Other duties as assigned.Skills, Education and Other RequirementsJob is physically demanding and must be able to constantly lift, carry or push up to 25-50 lbs.Must be able to walk the casino floor (average length 450 to 500 ft. and 70 ft. wide)Must be able to multi-task between ticket fills, jackpots, basic repair and guest relations.Must have good mathematical skills.High school diploma or Equivalent Work Experience.No specific experience is required.Employee Benefits we offer: $1,000 Hiring Bonus!$200 for vaccinated employees!Referral Bonus up to $200.48 hours of Sick Time available immediately, and renews annually.80 hours of Vacation after 1 year employment.7 paid holidays.Paid Breaks.Health, Dental, and Vision Benefits after 60 days.Company paid Life Insurance and AD&D.401K, and matching after 90 days.Wellness Program- Get paid to go to the Doctor’s.Tuition reimbursement.Employee Recognition.Ongoing learning and development programs.Career Opportunities, we mean it! Majority of our supervisors and managers are promoted from within.Don’t want to drive to Black Hawk?Take a look at the casino bus routes at www.casinoshuttle.com and www.aceexpresscoaches.com.As an employee you can ride the bus for only $5 round trip.Job Type: Full-timePay: $12.32 – $14.50 per hourBenefits:401(k) matchingDental insuranceEmployee discountFlexible spending accountHealth insuranceLife insurancePaid time offReferral programTuition reimbursementVision insuranceSupplemental Pay:TipsWork Location: One location |
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