Entertainment IndustryJob Opening for Reservations Agent in Woodcliff Hotel & Spa (Fairport, NY 14450)

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Job Category : Entertainment Industry
Company Name: Woodcliff Hotel & Spa
Position Name: Reservations Agent
Location : Fairport, NY 14450
Job Description : Why Team Woodcliff?
Woodcliff Hotel & Spa isn’t just a place of employment, it’s a place for growth. Our team is strong, supportive, and energetic. We show up, have fun, work hard and reach our goals, together. Begin your career today and open the door to future possibilities!

Employee Perks:

Referral bonuses up to $1,500
Discounts on hotel stays and more
Generous paid time off for full-time associates
Health Insurance for full-time associates
Food & Beverage discounts
Spa discounts
Free Golf
Free use of fitness center
Your responsibilities would include, but are not limited to:
Assist customers in all inquiries in connection with hotel services, in-house events, directions, and local attractions; resolve customer complaints.
Pre-register, block reservations, and take same-day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
Display “single acts of kindness” that go above and beyond for our guests to help achieve positive guest scores and ratings.
Accepts payment for guest accounts including third party, advance purchase reservations, and during the time of registration at check- in/check-out.
Company InformationRecently named the Best Hotel in Rochester, Woodcliff Hotel & Spa has a 30-year legacy of exceptional hospitality. Our iconic 236-room hotel, spa, restaurant, and golf course, is quietly situated atop the highest point in Monroe County, offering stunning views of the bristol hills and Rochester skyline.
Our Mission: Widewaters Hotels is an award-winning, innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience, and providing rewarding opportunities for our associates.
Our Values: Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude & Work Ethic we have created a vibrant company culture and a compass for our actions.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

View All Current Opportunities at WidewatersAt A Glance
Experience Woodcliff Hotel and Spa, a premier Rochester Hotel, conference center and spa located close to the scenic Finger Lakes region of upstate New York. We welcome you with the comfort, amenities and warm, personal service that you expect from a first class hotel and spa.

Located atop wooded hills in Fairport, just off I-90, Woodcliff Hotel and Spa is only 20 minutes from downtown Rochester, and offers spectacular views of the Rochester Skyline, Rochester Bristol Hills and Finger Lakes region.

Our guests enjoy beautiful hilltop views and creative cuisine in our distinctive Horizons Restaurant and Lounge, where our passionate culinary team offers imaginative dining in a relaxed atmosphere. This Rochester Restaurant and Horizons Lounge is the place to gather with friends, and on weekends. Horizons Lounge offers live musical entertainment for your enjoyment.

Our 9-hole regulation golf course is only steps outside our door, while our full service Rochester Spa – Spa Elan, and our Rochester Health Club encourage health and wellness programs to benefit mind and body.

Whether you seek an inclusive conference site, a romantic getaway or an elegant place to celebrate that unforgettable occasion, explore our world at Woodcliff Hotel and Spa. It’s the place to entertain in style, enjoy imaginative cuisine and participate in energized meetings.

Widewaters Hotels’ Mission and Values
Widewaters Hotels is an award winning, innovative hospitality management leader, built on proven pillars of success. We are passionate about delivering exceptional returns for our owners and partners, creating the ultimate guest experience and providing rewarding opportunities for our associates.

Widewaters’ Hotels Values: Our values guide the way we work with and for our guests, owners & associates. Through Passion, Energy, Attitude & Work Ethic we have created a vibrant company culture and a compass for our actions.

Company Website:WoodclilffHotelSpa.com

EEOC
We appreciate your interest in Widewaters Hotels, LLC. Widewaters Hotels, LLC offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.


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