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| Job Category : | Entertainment Industry |
| Company Name: | Cherokee Nation Businesses |
| Position Name: | Player Services Representative, Full-Time, Tahlequah, OK |
| Location : | Tahlequah, OK |
| Job Description : | SUMMARY Cash out tickets for guests, makes change for guests, help with player’s club duties, and promote a fun and entertaining environment for our guests. ESSENTIAL DUTIES AND RESPONSIBILITIES Includes the following: Maintains knowledge of all casino games. Knows how the games are played and be able to explain them to customers. Cashes out tickets for guests at machines. Makes change for guests at machines. Performs player’s club duties when assigned. Promotes a fun and entertaining environment for our guests. Keeps area neat and picked up. Maintains P&P as well as MICs at all times. Performs other job-related duties as assigned. SUPERVISORY/MANAGEMENT AUTHORITY No supervisory/management authority. EDUCATION AND EXPERIENCE High School Diploma or General Education Degree (GED) and of 6 months related experience. KNOWLEDGE, SKILLS AND ABILITIES Professional, friendly customer service skills. Cash handling skills. Must be able to walk or stand for long periods of time. Must be able to work in a smoke-filled environment. Ability to obtain and maintain licensing by the appropriate gaming authority. WORK ENVIRONMENT Work requires minimal physical exertion during the performance of majority of the duties. Most work is performed while standing, sitting or walking with occasional need to lift, carry, push, pull, stoop, kneel, reach, and handle. Requires handling of average-weight objects up to 25 pounds and standing and/or walking for more than 4 hours a day. Work is primarily performed in a climate-controlled office environment with occasional exposure to smoke or loud noise. Must be able to walk or stand for long periods of time. |
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