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|Job Category :||Entertainment Industry|
|Company Name:||Super 8 Mt.Laurel|
|Position Name:||Night Auditor|
|Location :||Mount Laurel, NJ 08054|
|Job Description :||$500 Sign-On Bonus!Position Overview: The Night Auditor welcomes and registers guests, establishes credit, directs guest to room, relays messages, answers questions about services, secures valuables. The position also assists in completion of accounting daily, balancing systems, and research out of balance amounts.Essential Duties & Responsibilities: Willingness to accept the most effective roleWelcomes guest by greeting, answering questions, responding to requestsRegisters guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, issuing guest room keysCollects revenue by entering services and charges, computing bill, obtaining payment and establishes credit by verifying credit cards or obtaining cashConveys information to guest by receiving and transmitting messages, mail, faxes, packages, etc.Provides a concierge duty to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, shopping, business and travelMaintains records by entering room and guest account dataMakes hotel and other reservations by entering or telephoning requirements, checking availability, confirming requirementsSecures guest valuables by processing lost and foundContributes to team effort by accomplishing projects/tasks as neededCompletes a nightly bucket checkRuns night audit feature in property management according to the property night audit checklistReconcile pay per view movie/game system with property management systemPrint appropriate reports and distribute to managementPrepare front desk for upcoming day by removing departing registration cards, posting updated reports, etc.Assist in completion of the daily for accounting – researching any out of balance amounts each nightBatch credit cards/gift cards and research any variance each nightEnsure operating systems balance each night and organizes credit card receipts by typeResearch any balances in accounts nightly and check them in and out each nightProvide necessary daily revenues reporting to management each morningCommunicate to management and Front Desk Supervision of overnight detailsFill out Manager On Duty (MOD) checklistCommunicates with Supervisor for any special duties, or requestsAssists in other nightly processes or other duties as specified by management on an “as need” basisQualifications: 2+ years of customer service experience preferred; prior supervisory experience a plusAbility to work all shifts, including overnights and weekends.Excellent customer-oriented telephone etiquette requiredProjects professional tone at all times and with the ability to quickly establish rapport with guestAbility to multitask, insure accuracy, and remain highly organizedAbility to stand and/or sit long for periods during shiftLift up to thirty (30) pounds, unassistedExposure to chemicalsJob Type: Part-timePay: From $17.00 per hourBenefits:401(k)401(k) matchingDental insuranceEmployee discountFlexible scheduleHealth insurancePaid time offRetirement planVision insuranceSchedule:8 hour shiftNight shiftWeekend availabilitySupplemental Pay:Signing bonusAbility to commute/relocate:Mount Laurel, NJ 08054: Reliably commute or planning to relocate before starting work (Preferred)Education:High school or equivalent (Preferred)Experience:Hospitality: 1 year (Preferred)Front Desk/Night Audit: 1 year (Preferred)Shift availability:Day Shift (Preferred)Night Shift (Preferred)Overnight Shift (Preferred)Work Location: One location|
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