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|Job Category :||Entertainment Industry|
|Company Name:||Fairfield Inn & Suites|
|Position Name:||Guest Service Representative|
|Location :||Greenwood, SC 29649|
|Job Description :||Principle Responsibilities & Position Purpose:
Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Understands and implements the mission statement, values, and culture at all times.
1+ years of experience in customer service at a branded hotel preferred
Work Environment & Context:
Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
Required Knowledge, Skills, and Abilities:
Entire property, staff services, hours of operation, type of rooms, locations, rates, and discounts
Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment, and make change
Multi task, detail oriented, remain service centric
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