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|Job Category :
||Lucky Strike Entertainment, LLC
||Game Room Technician
||Somerville, MA 02145
|Job Description :
A Game Room Technician is a technically skilled position requiring proficiency in low voltage, mechanical, computer, audio/visual components and wireless networks. They are responsible for ensuring that the arcade games are operating to their full potential and are proactively troubleshooting to identify potential issues with games to mitigate the amount of time a game is down.
Maintaining, diagnosing, troubleshooting and repairing game room components in a timely manner and according to the company’s policies and practices
Assist in the technical development of the Games & Redemption Staff
Maintenance oversight of Embed Point of Sale Systems
Ability to utilize industry resources, manuals & manufacture specific elements of the games
Preform regular and routine in-depth preventive maintenance, assembly breakdown and component refurbishment
Document, report/log game repairs, inventory pars & maintain a functional repair shop
Assist the Operations team in maintaining a premium game room experience
Manage and track the availability of parts and outside maintenance needs
Greet and proactively communicate with all guests to answer questions and concerns
Knowledge, Skills, and Qualifications:
At least 6 months of technical experience
Strong computer knowledge
Ability to effectively communicate both written and verbally
Enthusiastic, outgoing and cheerful!!
Passionate about guest service and hospitality
Open availability including weekend nights and holidays
Lucky Strike Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. code: 123HRL
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