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| Job Category : | Entertainment Industry |
| Company Name: | Benchmark The Beachcomber Beach Resort |
| Position Name: | Front Desk Supervisor – Beachcomber Beach Resort (Full time – $16.25/hr) |
| Location : | Saint Petersburg, FL 33706 |
| Job Description : | Come be a part of something bigger! More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark. Our strength lies in our diversity, positive service attitude and determination to succeed. Come be a part of our “Be the Difference” culture, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities. We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your needs Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesn’t love to get away) Paid Time Off Employee Assistance Program (We are here to support you) Employee family events (bring the kids!) Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details BASIC FUNCTION: The Front Desk Supervisor is a fully trained and reliable front desk agent who is responsible for the successful operations of his/her shift. He/she is also involved in the training of new staff as directed by the Leader. What you will have an opportunity to do: QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE Knowledge of basic front desk procedures. High school diploma or equivalent experience/training Ability to accomplish necessary tasks on a computer. Ability to effectively communicate in the English language. Basic understanding of group billing concepts as well as arrival/departure flow to include preparation/room blocking. ESSENTIAL FUNCTIONS: 1. Direct supervision of Front Desk Agents on his/her shift 2. Overall Front Desk operations in the absence of the Assistant or Front Desk Manager. 3. Performing all duties Front Desk agents are responsible for. 4. Keeping the lines of communication open with both Front Desk Leaders and the staff members who report to you. 5. Adhere to the policies of the Resort as set forth in the Employee Handbook and report any observed violations to Human Resources. 6. Maintain the highest level of employee/guest relations. 7. Maintain a good working relationship with all Departments. 8. Reordering supplies for Sundries shop as well as selling and posting these items. 9. Instructing guest on local entertainment / dining as necessary. 10. Maintenance of Front Desk equipment and supplies. 11. Enthusiastically collecting guest feedback/comment cards. MARGINAL FUNCTIONS: Ability to work any assigned shift/work schedule. Any other task, written or verbal, assigned by Management What are we looking for? Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. |
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