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| Job Category : | Entertainment Industry |
| Company Name: | JLL |
| Position Name: | Front Desk Concierge |
| Location : | Santa Monica, CA |
| Job Description : | Part Time ConciergeJOB REQUIREMENTS:Excellent communication skills including verbal and writtenExcellent problem solving skillsIs comfortable approaching guestsKnowledgeable on Microsoft Office, iOS functions, and digital technologyAbility to complete multiple tasks while maintaining a pleasant and professional demeanorAbility to listen and react quickly to guests’ and retailers’ requests in a genuine mannerAbility to prioritize tasks under pressureAbility to work with varied personalities and temperamentsSelf-motivated and action-oriented team playerTeam playerTakes pride and ownership in the position and propertyStrong knowledge of the area’s entertainment, dining and cultural venues, and commitment to keeping that knowledge up-to-dateMost be able to stand on feet for hours at a time.Most be able to work by self a few days out of the weekMost have flexible schedule with ability to work evenings, weekends and holidaysJOB DUTIES:Upholds helpful, friendly, and professional service standard at all timesDirects guests efficiently to retailers, dining, lodging and attractionsEffectively pair services to guests’ needsUtilizes an “above and beyond” approach to assisting guestsSupports all property programs and initiatives enthusiasticallyFollows all company policies and proceduresAbides by Concierge schedule and time keeping policies.Assists with keeping the Concierge work space stocked with information including local maps, brochures and event literature.Builds and maintains relationships through networking with retailersMeets or exceeds given goals for specific job functionsDemonstrates a strong knowledge of the local community and takes a proactive approach to understand trends, citywide events and hot spots to easily direct guests inquiring about festivals, events, attractions, restaurants, hotels, tours and transportation schedules in the surrounding area.#INDCORP1Job Type: Full-timePay: $13.00 – $20.00 per hourSchedule:8 hour shiftWork Location: One location |
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