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| Job Category : | Entertainment Industry |
| Company Name: | Ideal Hospitality |
| Position Name: | Front Desk/Bar Associate |
| Location : | Pooler, GA |
| Job Description : | If you enjoy meeting new people from all walks of life, come join us at the Hyatt Place and be one of the first people guests meet as they begin their stay. Customer Service experience is a plus. We will train and develop the right person for our company.Hiring for all shifts. Nights and weekends are required. We are looking for a Gallery Host to serve as our guests’ first point of contact and manage all aspects of their accommodation, from check in to, serving the bar, to check out and everything in between. Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. We also have a bar that the front desk runs where you can entertain the guests while they enjoy a beverage and food. Come join our team and have fun working the desk and bar. You will meet so many new people and if you have a knack for customer service, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.ResponsibilitiesAll employees are cross-trained with our company! Our top priority is care for our guests and our team.Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateWilling to cross-train in multiple roles, including breakfast and housekeepingTraitsCheerful dispositionHard workerCustomer service attitudeExcellent communication and organizational skillsAccommodating personalityEagerness to learnJob Type: Full-timePay: $12.00 per hourBenefits:Employee discountPaid time offReferral programSchedule:8 hour shiftDay shiftHolidaysMonday to FridayNight shiftWeekend availabilitySupplemental Pay:TipsEducation:High school or equivalent (Preferred)Work Location: One location |
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