| Job Description : |
The position coordinates between venue and celebrity/ artists regarding logistics – transportation, guest arrival and departure. Ensure all needs of the artists are met.
Responsible for making sure that all portions of the artist hospitality and performance elements from our artist agreements are fulfilled
Main site point of contact for any additional requests and issues that arise on site that are outside of the artist agreement
Advise on new artist residency, as well as extending current residencies with the artist roster
Work closely with teams in various casinos to ensure artist needs are met
Be available for guest arrivals and departures
Coordinate logistics that involve Celebrity/Artist events (travel, hotel, transportation, and dining)
Work on advancing shows for various nightclub and day club venues
Communicate with necessary venue teams and corporate teams any relevant information involving artist travel and logistics on night of show
Act as on-site contact across venues, as a point of contact for all venue employees needing to interact with the artists
Knowledge of artist bookings across all venues
Assists and/ or completes additional tasks as assigned
IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE POSITION WILL BE EVALUATED ON THE FOLLOWING LEADERSHIP QUALITIES:
Accountability
Development
Working relationships
Judgment
Quality of work
Job skills knowledge
Productivity
Dependability
Reliability
Written communication
Verbal communication
Appearance
Teamwork
Guest satisfaction
EDUCATION/REQUIREMENTS:
High School diploma required
Proof of eligibility to work in the United States
Valid Driver’s License
21+ years of age
Maintain a professional, neat and well-groomed appearance adhering to Company standards
Must be able to obtain necessary work card
WORKING KNOWLEDGE REQUIREMENTS:
Two years in Nightlife Industry required
Be well versed in room, transportation and hospitality amenities
Proficient in Windows Microsoft Office
SKILLS:
Must have strong problem-solving skills
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the general public.
Ability to maintain a high level of confidentiality
Ability to write reports, business correspondence and procedure manuals
Ability to demonstrate a positive attitude at all times
Ability to keep an open and objective view
Ability to listen empathetically and be respectful at all times
Ability to maintain composure and stay focused
Ability to maintain personal integrity
Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Must have good positive energy to make it through the day
Must be able to read the computer monitors
Must be able to print legibly for guests to read
Must be observant and quick to respond to various situations
Must be able to move quickly through work and set the pace in the office and/or venue
Must be able to sit and/or stand for extended periods of time
Must be dexterous and able to participate in all service aspects.
Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
Must be able to push and lift up to 50 lbs.
Ability to use hands to handle, or feel objects, tools or controls
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
Ability to talk, hear, taste, and smell
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
WORK ENVIRONMENT & SCHEDULE:
The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Large office environment
Personal desk space
Occasionally called to nightclub, bar, lounge and restaurant
25% – 40% Local Travel
Noise level in the work environment is usually moderate
Occasionally work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
Work varied shifts to include days, nights, weekends and holidays
SECURITY RESPONSIBILITIES:
Security Level – Medium
Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates more than 60 entertainment dining and nightlife venues in over 20 markets across five continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Avenue, Cathédrale, Wet Republic, Yauatcha, Ling Ling, Sake no Hana, Casa Calavera, Jewel, Little Sister, and more. Tao Group Hospitality is part of Madison Square Garden Entertainment Corp. (MSG Entertainment) (NYSE: MSGE), a leader in live experiences
US Candidates Only
Tao Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status or any other characteristic protected by state or federal law. |