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|Job Category :||Entertainment Industry|
|Company Name:||CENTURION AMERICAN CUSTOM HOMES INC|
|Location :||Dallas, TX 75201|
|Job Description :||JOB DESCRIPTION: THE STATLER RESIDENCES – CONCIERGE
FLSA Status: Non-exempt
Hours: Full-time; hours and shifts vary
The Concierge will provide friendly, professional service to residents, guests, and vendors at The Statler Residences, a luxury living residence located in the heart of downtown Dallas.
Greetings – getting to know names of residents to provide quality services; greet guests, obtain guest approval, take personal messages, etc.
Arrange services – act as a personal assistant to residents; make dinner reservations, reserve entertainment tickets, facilitate deliveries, etc.
Provide direction – use knowledge of the area to help assist residents with questions, especially those new to the area
Other assistance – help with move ins & move outs; help residents with housekeeping and/or maintenance requests;
Administration – keep logs and records of information such as resident vehicles, phone numbers, and local maintenance and service providers
Must have exceptional customer service skills
Exhibit professionalism at all times while on premises, whether on or off the clock
A good working knowledge of the area – both immediate area and general Dallas area – is important
Proven organizational skills
Must be able to be prompt and on-time for all shifts, as communication during shifts changes is very important
Ability to communicate effectively with residents, vendors, guests, and peers/co-workers
EXPERIENCE: Experience providing proven, exceptional customer service
WORK ENVIRONMENT: Resident lobby environment, low noise level, mild temperature settings; moderate foot traffic
PHYSICAL REQUIREMENTS: Sitting, typing, and viewing computer screen for extended periods of time; ability to navigate through buildings in order to do physical inspections;
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee in this position. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
Centurion American is an Equal Opportunity Employer.
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