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|Job Category :||Entertainment Industry|
|Company Name:||Live Nation|
|Position Name:||Box Office Representative – The Pavilion at Star Lake|
|Location :||Burgettstown, PA|
|Job Description :||Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales… we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support… it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
The Pavilion at Star Lake is seeking Box Office Representatives who will assist guests at live events by performing duties, such as collecting admission tickets and passes from guests, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.
WHAT THIS ROLE WILL DO
Sell and collect admission tickets and passes from patrons at events.
Greet guests attending events who come to the box office.
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
Provide accommodations for guests with special needs both prior to and day of show- this could include offering assistance to someone who uses a wheelchair.
Inform guests of the layout of the venue and be prepared to direct them to the restrooms, concession stands and designated seats/sections.
Know how identify a fake ticket or credential and educate the guest on where to buy authentic tickets.
Settle seating disputes or help solve other guest concerns.
Assist guests in finding seats, lighting the way with flashlights, if necessary.
Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
Maintain order, ensure adherence to safety rules, and share any safety concerns with management.
Guide guests to closest exits or provide other instructions or assistance in case of emergency.
Other duties as assigned.
WHAT THIS PERSON WILL BRING
High School Diploma or equivalent
Familiar with Microsoft Office Suite
Attention to detail, quality and accuracy
Strong relationship building and communication skills
Ability to work independently
Excellent verbal and written communication skills
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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