Entertainment IndustryJob Opening for Admissions Guest Service Representative, Ticketing in American Dream (East Rutherford, NJ 07073)



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Job Category : Entertainment Industry
Company Name: American Dream
Position Name: Admissions Guest Service Representative, Ticketing
Location : East Rutherford, NJ 07073
Job Description : ABOUT US

American Dream, developed by Triple Five Group, is an unparalleled mix of world-class entertainment, retail and dining, comprising more than 3 million square feet in East Rutherford, New Jersey, just minutes away from New York City. American Dream is home to leading attractions that includes DreamWorks Water Park, Nickelodeon Universe, Big SNOW, Angry Birds Golf , The Rink, Blacklight Mini Golf, and a curated collection of premier dining and retail stores, including flagship locations for H&M, Uniqlo and PRIMARK as well as Lululemon, Sephora, Aritzia, Zara and IT’SUGAR, the world’s first “candy department store.” For more information on American Dream, visit www.americandream.com or follow us on Instagram @americandream.


The main purpose of the Admissions Representative is:
To ensure guests have a positive entertainment experience by acting as the front-line Attractions team member for Nickelodeon Universe and DreamWorks Water Park..

Provide outstanding guest service, safety, efficiency and cleanliness
Operate a computerized Point of Sale system in an efficient and timely manner
Assist guests in the purchasing of Theme Park, Water Park and other Attractions ticket products, gift cards, and applicable rentals
Distribute and scan admissions wristbands for park entry
Ensure that all visitors receive prompt and courteous attention
May perform other duties assigned in other work areas such as needed

Ability to multi-task in a fast paced, sometimes stressful environment
Ability to make quick decisions and changes for the enhancement of guest service, safety and productivity.
Previous cash handling experience preferred
Strong verbal and written communication skills

Stand and move- frequently, 90% of time
Perform repetitive motion using scanning devices
Lifting/carry up to 10 pounds
Kneel and bend- periodically, 10% of time

American Dream is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status or any other basis prohibited by law.

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