Entertainment IndustryJob Opening for Table Games Floor Supervisor in Caesars Entertainment – Black Hawk, Colorado (Black Hawk, CO 80422)



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Job Category : Entertainment Industry
Company Name: Caesars Entertainment – Black Hawk, Colorado
Position Name: Table Games Floor Supervisor
Location : Black Hawk, CO 80422
Job Description : We CREATE the EXTROARDINARYWe create spectacular worlds that immerse, and inspire to connect you.We don’t perform magic, we create it with excellence.#WeAreCaesarsTogether we win.Join our empire we are the largest gaming enterprise with 55+ properties.JOB SUMMARYThe Games Floor Supervisor is responsible for monitoring and controlling an area of a pit consisting of one or more games to assure the delivery of guest service according while maintaining the integrity of the games. This position is responsible for learning and communicating the various policies and procedures required of the Table Games Department staff.ESSENTIAL DUTIES & RESPONSIBILITIESProvides superior guest service, positively affects interactions with guests and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.Assumes overall responsibility for the effective gaming service activities for an assigned area.Maintains constant awareness of activities of all games in assigned locations in order to observe and act appropriately in the event of any suspicious or irregular activity.Controls and directs games in progress by monitoring and providing assistance and dealer correction.Maintains awareness of how each game stands with respect to player limits, special customers, gains/losses, and dealer performance.Oversees and assures high standards of guest service on each game and works closely with Casino Operations Managers, Hosts and other casino staff members in this regard.Maintains a designated completion rate of ratings for players in their assigned section.Provides and monitors on-the-job training for Dealers to ensure staff receives adequate guidance, resources, and information for adequate job performance.Completes all company required training within designated time frames.Responsible for maintaining a clean, safe, friendly and fun environment for guests and employees.KNOWLEDGE, SKILLS & ABILITIESSound technical understanding of games manuals, policies, procedures, and a demonstrated ability to coordinate or supervise the work of others.1 – 2 years experience in Table Games or Poker.Must demonstrate the ability to operate at a proficient level within 90 days of new hire or promotion.Demonstrated knowledge of policies and procedures of games supervised, as well as knowledge of and ability to identify various cheating techniques.Completion of a wide variety of specific games training programs with resulting proficiency in several pit games.High School degree or GED equivalent preferred.2 – 3 years supervisory experience preferred.PHYSICAL DEMANDS & WORK ENVIRONMENTAbility to use all equipment associated with the position, including, but not limited to, computer keyboard and telephone.Ability to review and comprehend player data and other necessary documentation and observe play of guests.Ability to observe and give appropriate feedback on the actions of Dealers.Ability to communicate effectively with guests and all levels of team members.Ability to move effectively and efficiently around pit area so as to be able to observe play at all tables. Employee will be required to spend 90% of their time walking and standing, and lift up to 25lbs.Ability to work in a brightly lit, smoked filled casino environment with noise levels.Ability to be at work on time as scheduled on a regular basis which may include nights, weekends, and holidaysBENEFITSCompetitive PayPaid Time OffDirect Deposit401K Retirement Plan (No Vesting Period)Voluntary Health, Life and Disability PlansEmployer Paid Life InsuranceEmployee Assistance ProgramVoluntary Short and Long Term DisabilityTeam Member CelebrationsTeam Member DiscountsFree Parking For All Team MembersPromote From Within CultureFun Team EnvironmentPay Rate: up to $29.00-$30.00/hourDon’t want to drive to Black Hawk? Check out these flexible casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.comPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.About Us: Caesars Entertainment is the world’s most geographically diversified casino-entertainment Company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah’s®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family’s success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission “We inspire grown-ups to play” fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.Job Type: Full-timePay: $29.00 – $30.00 per hourBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offReferral programRetirement planTuition reimbursementVision insuranceSchedule:10 hour shift12 hour shift8 hour shiftHolidaysWeekend availabilityApplication Question(s):Please provide your phone number.Work Location: One location

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