Entertainment IndustryJob Opening for Supervisor Poker – Hard Rock Casino Cincinnati in Hard Rock Casino Cincinnati (Cincinnati, OH 45202)



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Job Category : Entertainment Industry
Company Name: Hard Rock Casino Cincinnati
Position Name: Supervisor Poker – Hard Rock Casino Cincinnati
Location : Cincinnati, OH 45202
Job Description : The Poker Floor Supervisor is responsible for implementing procedures, monitoring performance of personnel to ensure smooth and efficient gaming operations in accordance with the Seminole Gaming Enterprise’s internal controls and the rules and procedures of the appropriate games.Responsibilities : Oversees the operations and conduct of Poker games and makes table decisions as necessaryPrepares and submits player rating informationMaintains a clean, safe, hazard-free work environment within area of responsibilityPerforms all other related and compatible duties as assignedControls the games while assuring the Seminole Hard Rock Hotel & Casino’s rules and regulations are followedPromotes positive customer relations, answers questions on Poker Room rules and regulations, remains abreast of entertainment and other general informationResolves customer disputes or refers them to the Poker Room Shift Manager as deemed appropriateAssures overall cleanliness and comfort level of assigned areaQualifications: High school diploma or general education degree (GED) is requiredPast employment experience as a Poker Floor Supervisor or Dual-Rate Poker Dealer/Floor Supervisor requiredMust possess organizational and interpersonal skills as well as a team oriented attitudeMust be willing and available to change shift days off and/or start time immediately upon effective date of employment/promotionMust present professional image of excitement, enthusiasm, and outgoing personality while being able to project a professional imageAbility to deliver a service level which creates an atmosphere that makes our Guests want to return, giving each Guest a positive, memorable entertainment experienceCommitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organization goalsDuties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.Position requires employees to regularly use hands to handle or feel; and talk or hearPosition requires ability to stand and walk for long periods of timeSpecific vision abilities required by this job include close, distance, color, and peripheral vision, and depth perception.While performing the duties of this job, the employee must be able to respond to visual and aural cues.Job Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceEmployee discountFlexible scheduleHealth insuranceLife insurancePaid time offRetirement planTuition reimbursementVision insuranceWork Location: One location

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