|Job Description :
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Summary: As a Conference Services Manager, you will provide the primary support to create the appropriate environment for effective meetings and events. You will serve as the manager of the customer service process, receiving customer input and responding back with a plan of action. The Conference Services Manager is the point of contact for all users, coordinating events of all types from start to finish while keeping the customers and operation in mind by maximizing space.
Essential Duties and Responsibilities:
Effectively plans and communicates to all departments the expressed need of the customer.
Works directly with leadership to ensure all catering options/menus are presented to the customer accurately.
Ensures that all appropriate communication for upcoming business is complete and distributed in a timely manner to the management team.
Works closely with the Audio Visual team to handle room set-ups, A.V. needs, and special requests.
Assists management in analyzing all aspects of the operation and reporting on any aspect that does not seem to be functioning properly.
Performs other duties as assigned.
2 years of hotel, corporate or conference center experience.
Previous conference services management or supervisory experience.
Basic understanding of AV equipment.
Ability to lift / move conference furniture and equipment.
Superior quantitative, oral and written communications and problem-solving/strategizing skills.
Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
Bachelor’s degree is preferred.
Curious about Life at Levy? Check it out: Levy Culture
Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Life Insurance/ AD
Flexible Time Off Plan
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Identity Theft Protection
Employee Assistance Program
Flexible Spending Accounts (FSAs)