| Job Description : |
Job Overview::
The Special Events Coordinator will be responsible for assisting with logistics and execution of all OWA resort wide events and entertainment. This position serves as primary point of contact for team members and vendors before, during, and after events, as well as provides a high-level of administrative assistance to Management. This position is responsible for ensuring guests have a positive, safe experience. The Special Events Coordinator is expected to perform all duties and responsibilities necessary to meet the goals of the annual events and entertainment program for the resort.
Duties and Responsibilities::
Works with Marketing to develop, design, and produce the resorts annual events and entertainment plan
Serves as lead for event load-in and out, as well as acts as day-of point of contact for team members, vendors, and management
Identifies, manages, and executes pre-determined daily and weekly duties to ensure events are delivered on time and on budget
Works with team members, tenants, and partners to coordinate event executions while ensuring customer satisfaction is met
Train on and support the office administrative support side of events including SOP’s, training, risk assessment, event research, information sheets, supply check-out requests, load-in and scheduling
Specify staff requirements and coordinate activities of Special Events team members ensuring utilization of effective schedules
Proactively identifies emerging problems, delays, or concerns; professionally handles resolving event related issues and reports timely concerns to supervisor or support personnel as required
Works with the Marketing Department to accurately promote and publicize events
– Conducts post- event evaluations, studies resort impacts, and reports outcomes to Management
Maintains and updates inventory of all event supplies; assists with purchasing as needed
Conducts market research, gathers information and provides guidance on event trends and ways to improve overall event quality at the resort
Other duties & responsibilities as assigned.
Job Requirements:
Must be twenty-one (21) years of age or older
Candidate is required to have at minimum an Associate Degree with One (1) year experience in Special Events or Promotions OR a combined Three (3) years’ experience in Special Events or Promotions; experience in tourism or hospitality operations is a plus
Timeliness, thoroughness, and the ability to adapt to situational changes is required
Fluency in the use of Microsoft Office programs (Word, Excel, Outlook, Powerpoint) is required
Must have creative attention to detail
Must have excellent customer service skills along with good written and verbal communication proficiencies
Must be able to work effectively in a fast paced, high-volume environment while prioritizing multiple projects simultaneously and remaining well organized
Must be able to work independently and as part of a team as needed
Must be available to work irregular hours, weekends and holidays as required to execute position
Must be able to work in a variety of environments including cold, hot, humid, and/or rainy
Must be able to lift 25lbs, be able to adapt to prolonged periods of standing or walking, and have the fine motor skills to move tables, chairs, or other event supplies as needed |