Entertainment IndustryJob Opening for Senior Technician, Broadcast Maintenance in SiriusXM (Los Angeles, CA 90048)



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Job Category : Entertainment Industry
Company Name: SiriusXM
Position Name: Senior Technician, Broadcast Maintenance
Location : Los Angeles, CA 90048
Job Description : Who We Are:
SiriusXM and its brands (Pandora, Stitcher, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners – in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.
SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM’s subsidiaries Stitcher, Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.

How you’ll make an impact:
The Senior Broadcast Technician will bring his knowledge and experience in the fields of digital studio infrastructure, computer networks and use of troubleshooting tools like log captures, solar winds, wire shark to keep one of LA’s newest and most advanced broadcast and media production facilities at 100% up time for our On-Air talent, podcasters and content producers from across SiriusXM’s multiple brands. You will be a key resource and expert on all types of broadcast (audio and video) and media production systems both in the maintenance and upkeep and in familiarizing our users with features and device operations.

What you’ll do:

This is a shift work position in a 24/7 facility. During your shift you will review systems operations logs, Install software and firmware updates to a range of broadcast specific hardware and general-purpose computers both physical and virtual. You will work in coordination with your colleagues across the US on network issues or data flow bottlenecks by analyzing log reports and using your logic and troubleshooting abilities to isolate and resolve troubles or escalate to the next tier of expertise via escalation procedures. As part of the troubleshooting, ticketing of issues and reporting/communicating of status to management and affected teams will be required. You will also be working directly with our content creation producers including on-air staff, bloggers, producers and guests to assist them with any technical challenges or equipment operation or work flow questions

What you’ll need:
Requirements and General Skills:
Minimum 5 years of hands on technical experience in broadcast or media content creation facility
College degree in a technical discipline or equivalent military or industry experience.
Knowledge of standard MS office suite, Visio and AutoCad
Willingness to take initiative and to follow through on projects
Strong communication and organizational skills
Work independently and in a team environment
Project professionalism in all forms of communication
Ability to multi-task and shift priorities
Must be able to lift and carry up to 50 lbs and be comfortable on a ladder
Must be able to work on-site and all shifts required in a 24x7x365 broadcast and production facility (i.e., days, nights, weekends, holidays)
Must have legal right to work in the U.S.
Technical Experience
Familiarity with data networks and how to troubleshoot both physical layer issues and data flow issues. Knowledge of routers, firewalls, switches and general concepts of configuration and data flow.
Ability to read and create schematics and data flow documents (AutoCAD/Visio)
General Knowledge of Pro-Tools and video capture (and editing systems (Premiere) is a plus
Knowledge of configuration of Telos, Lawo, Evertz, IP Codecs is a plus
Configuration and support of various desktop/server operating systems
Virtual infrastructure/computing support
Installation and support of varied broadcast/production software
Digital and IP-based audio/video routing, playout and recording systems
Broadcast consoles and related studio equipment
Basic understanding and troubleshooting of data network routers, switches, firewalls, and circuits using Splunk, Solarwinds, and Wireshark or similar tools
Installation and deployment of systems, networks, and structured cabling within a broadcast facility
Satellite downlink operations and hardware support
Ability to diagnose, detect and isolate equipment faults by equipment log review and signal flow documentation analysis
Incident ticketing and management using ServiceNow.
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

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