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| Job Category : | Entertainment Industry |
| Company Name: | All In Adventures Escape Rooms |
| Position Name: | PT Assistant Manager |
| Location : | Lawrenceville, GA 30043 |
| Job Description : | PT ASSISTANT MANAGERWhen people ask us what we do as a company, we simply reply by saying “we connect people through shared, interactive fun”.WHEN YOU BECOME ONE OF OUR MANAGERS, YOU: Display Outstanding Customer CareShow Great Attention to DetailCommunicate EffectivelyHelp Drive/Achieve the 3 Rs ( R*evenue, Rewards & Online R*eviews)Demonstrate the Utmost Level of ProfessionalismCollaborate With Your Fellow TeammatesInstill Trust/Show High IntegrityPossess A Positive “All In” AttitudeWe’re looking for an energetic, service-oriented individual to join our team as a Mystery Room Associate at the Sugarloaf Mills Ma in Lawrenceville, GA! All in Adventures was launched in 2014 with a simple mission: to connect families, friends, coworkers, students, and a host of others together through shared fun in a socially interactive environment. Visiting guests get the chance to either become real-life mystery detectives, game show contestants, axe throwers, or interactive room champions. Today, the brand has grown to roughly 30 locations offering a wide variety of family-focused, experiential game activities. In 2018 we were voted World’s Best Escape Room and have even been featured on an episode of the Real Housewives of Atlanta.We’re on a mission . . . to become the leader in providing an interactive and engaging entertainment experience through exceptional guest service, game experience and value and we can’t do that without great Associates who have a true passion for making customers happy.We are currently looking for a goal-oriented, enthusiastic part-time ASSISTANT MANAGER to join our super engaged, guest-centric team ofAssociates. This isn’t your typical “retail” role. As a Mystery Room Associate with AIA, your primary goal is “to facilitate fun” by constantly interacting with, and servicing visiting players as they arrive for their reserved game times! This is a great opportunity for anyone excited for the chance to grow and develop with a company that is looking to change the face of how people interact socially through live games and activities. If you are looking for a new role with tons of variety . . . this is the job for you: WHAT WE’RE LOOKING FOR IN OUR MYSTERY ROOM ASSOCIATES: Represent the All In Adventures brand in a friendly and professional manner during every customer/employee interactionExhibit polite, respectful behavior as guests enter, experience and exit the venueGo above and beyond to meet their needs – actively looking for ways to wow our visiting guestsAchieve team and individual goals by promoting and selling all AIA game services and VIP Reward offersEnthusiastically greet new guests as they arrive for their scheduled appointments, or simply stop in to inquire about the experienceUse excellent verbal skills as you provide information to guests about the overall game experience, room options, and safety rulesExhibit good manners as you guide each guest to their selected game roomEven if they beg, don’t give away clues – simply help our guests get moving again by providing a (teeny-tiny) hintBe there to support, encourage, and affirm their game strategy as they exit their rooms – plus invite them back in the future after you take a keepsake photo using our greenscreen technologyBe an active contributor to daily housekeeping operations – including the quick, sanitizing, and accurate recovery of each game room immediately after useHave an open ear to any guest who happens to express any dissatisfaction with their experience, escalating their grievances upward with urgencyArrange furniture, backdrops, props, or window displays, as outlined by company standardsEnsure signage, written game clues, etc., reflect appropriate changes in themed promotions and uphold company guidelinesPerform daily opening/end-of-day tasksREQUIREMENTS FOR CONSIDERATION . . . (DON’T OVERLOOK THESE IMPORTANT CLUES)§ High School diploma (or GED)§ 1 year of previous customer service experience§ 1 year of previous supervisory experience preferred§ Able to lift up to 50lbs§ Must successfully pass 2 – 3 professional reference checks§ Able to work a flexible schedule, including nights, weekends, and holidays§ Ability to adapt during slow reservation days and fast-paced reservation days and with large groups of 50 or more visiting players§ Multi-tasking capability and good time management skillsJOIN OUR TEAM AND YOU’LL ENJOY: A Fun/Casual, Family-Friendly Workplace Collaborative, Engaged Co-Workers/Managers Paid Training + A 90-Day On-the-Job Training Program Work-Life Balance! (PT Assistant Managers typically work around 30 hours per week between the hours of 10am – 9pm)Career Advancement A Competitive Base Wage + Paid Quarterly Bonus + Other Fun Incentives! A Company That Encourages “Being Yourself” (we love self-proclaimed game nerds, and quirky, humorous, theatrical individuals!)All in Adventures, LLC. is an equal opportunity employer and affirmatively seeks diversity in its workforce. All in Adventures recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. APPLY NOW . . . ( RACE THE CLOCK! YOU DON’T WANT TO GET LEFT OUT OF THIS OPPORTUNITY):Email a copy of your resume for immediate consideration. Job Type: Part-timePay: From $15.00 per hourBenefits:Flexible scheduleReferral programSchedule:Day shiftHolidaysMonday to FridayNight shiftWeekend availabilitySupplemental Pay:Bonus payAbility to commute/relocate:Lawrenceville, GA 30043: Reliably commute or planning to relocate before starting work (Preferred)Shift availability:Day Shift (Preferred)Night Shift (Preferred)Work Location: One location |
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