Entertainment IndustryJob Opening for Hotel Front Desk Agent in Seven Springs Mountain Resort (Champion, PA 15622)



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Job Category : Entertainment Industry
Company Name: Seven Springs Mountain Resort
Position Name: Hotel Front Desk Agent
Location : Champion, PA 15622
Job Description : Summary: Deliver exemplary service to provide a great impression of service to the guests and staff members of the Resort. Perform check in and check out procedures.Essential duties and responsibilities include the following: Greets, registers, and assigns rooms to guests. Issues room key and escort instructions to Bellhop.Computes bill, collects payment and makes any necessary changes for guests.Posts charges such as room, food, liquor or telephone to room ledgers.Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, travel directions and other resort information.Deposits guests’ valuables in hotel safe or safe deposit box if needed.Knowledge of cash handling procedures is essential.Cross-trained to be able to perform essential duties of the Switchboard (incoming call center) if needed.Qualifications: High school diploma or GED.Computer proficiency.Critical thinking skills.Excellent customer service skills.Job Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible scheduleHealth insuranceLife insurancePaid time offVision insuranceSchedule:10 hour shift8 hour shiftDay shiftHolidaysNight shiftOvertimeWeekendsEducation:High school or equivalent (Preferred)Experience:Hotel Experience: 2 years (Preferred)Front Desk: 1 year (Preferred)Shift availability:Day Shift (Preferred)Night Shift (Preferred)Work Location:One locationCommunication method(s) used:PhoneIn personCompany’s website:https://www.7springs.com/Benefit Conditions:Waiting period may applyOnly full-time employees eligibleWork Remotely:NoCOVID-19 Precaution(s):Remote interview processVirtual meetingsSanitizing, disinfecting, or cleaning procedures in placeWork Location: One location

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