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| Job Category : | Entertainment Industry |
| Company Name: | RPM Raceway |
| Position Name: | GUEST SERVICES REPRESENTATIVE – Syracuse |
| Location : | Syracuse, NY 13204 |
| Job Description : | GUEST SERVICE REPRESENTATIVE (GSR) Job DescriptionREQUIRES AVAILABILITY ON NIGHTS AND WEEKENDSPart-time Wages range from $13.50 – $15.00 Per/Hour Join this exciting, entertainment destination as a member of the Guest Service Representative (GSR) team in Syracuse, NY. Our GSR’s must enjoy working with people, be outgoing, friendly and provide a world-class guest experience. We provide upward mobility for all employees who look to grow in their roles and responsibilities.The GSR Personnel’s job duties & responsibilities include but are not limited to: Able to work 15 to 28 hours per week including nights, weekends and holidays.Support guests by answering phone calls, greeting and assisting them in personAssist guests in the self-registration processSell karting including up-selling races & specialsSales of memberships, arcade cards, snacks, apparel, parties, etc.Take payment of cash, credit cards, and coupons for specials, etc.Scheduling and placement of guests into races, groups, and teamsOpen/close cash registers, reconcile register drawer at shift close, balance transactionsPrepare merchandise displays, re-stock food and apparel, and maintain inventorySet up retail parties and small group events and provide attentive guest serviceAct as Event Coordinator for birthday parties and other retail eventsDevelop Daily To-Do lists and accomplish tasks as time permitsOpen and Close Shifts with attention to preparation and readiness for the following shiftKeep facility in premier condition at all times; complete opening and closing dutiesThe Guest Service Representative’s job skills and specifications include: Helpful, Friendly, and Patient attitude and dispositionExcellent communication skills and a great team playerAble to multi-task and problem solveInvested to do whatever it takes to help make RPM Raceway the best experience for every guestPerks at RPM Raceway include: · Three FREE races per week· Discount on food and drinks· Discount for hosting events· Discount for family membersEducation and Qualifications: · High school diploma or G.E.D. from an accredited institution required· No physical limitations that would restrict lifting, pulling, and moving barriers in the racing area· College attendance working towards a degree is preferable with flexible hours available· Presentable, Punctual and ResponsibleJob Type: Part-timeJob Type: Part-timePay: $13.50 – $15.00 per hourBenefits:401(k)Employee discountFlexible scheduleHealth insuranceProfessional development assistanceReferral programSchedule:8 hour shiftHolidaysMonday to FridayWeekend availabilitySupplemental Pay:Bonus payCOVID-19 considerations:Staff are required to wear masks. All surfaces are cleaned on a regular basis.Education:High school or equivalent (Preferred)Experience:Hotel experience: 1 year (Preferred)Work Location: One location |
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