Entertainment IndustryJob Opening for Front Desk Agent/Night Auditor in Tru by Hilton Springfield Downtown (Springfield, MO 65806)



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Job Category : Entertainment Industry
Company Name: Tru by Hilton Springfield Downtown
Position Name: Front Desk Agent/Night Auditor
Location : Springfield, MO 65806
Job Description : · Typical shifts 3pm – 11pm, some 11pm-7am shifts are possible· Weekends requiredGeneral scope of work includes but is not limited to:· Provide a positive, comfortable and relaxing atmosphere for our guests· Process all guest check-ins, verifying guest identity, requesting payment, and issuing room keys in accordance with property policies and procedures· Respond to, and resolve, guest requests in a timely manner· Run and read reports, identify special requests· Clean and restock coffee station· Be willing to assist in other areas of the hotel if needed including housekeeping, breakfast and laundry· Keep all public spaces in the lobby clean and orderly· Ensure confidentiality and security of guestrooms· Follow all company safety and security policies and procedures· Maintain professional appearance and wear clean uniform· Deliver personalized, memorable guest experiences· Actively engage guests while being pleasant· Be knowledgeable of all hotel facilities and local area entertainment / dining· Prompt reporting of maintenance issues· Perform other duties as required within the scope of responsibilityExcellent Company benefits plus Hilton Team Member and Friends and Family Room RatesJob Types: Full-time, Part-timePay: $12.00 per hourBenefits:Dental insuranceEmployee discountHealth insuranceLife insurancePaid time offVision insuranceSchedule:8 hour shiftHolidaysWeekend availabilityEducation:High school or equivalent (Preferred)Experience:Hotel experience: 1 year (Preferred)Work Location: One location

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