| Job Description : |
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Overview:
The Hotel
Marriott Detroit Metro Airport offers a convenient location and friendly staff to create a personalized experience unique among Detroit airport hotels. Our hotel near Detroit Airport has 11 meeting rooms with 6,600 square feet of flexible event space, making it the perfect choice for corporate and social events in the Detroit Metro Area.
Chesapeake Hospitality
The hotel is managed by Chesapeake Hospitality a growing, award-winning company with systems and processes in place to support all our associates. Chesapeake Hospitality currently manages multiple hotels within the United States with IHG, Hilton, Marriott/Starwood and numerous independent hotels. Our culture is guided by our strong values of Honesty, Integrity, and Humility which have remained true for more than five decades since the company’s founding in 1957. At Chesapeake Hospitality, Our Core Principles are Honesty, Integrity, and Humility and our culture of “Experience What’s Possible” provides opportunities to grow your hospitality career.
Position Summary:
Are you a people person? Do you love helping others? We are looking for a part-time Front Desk Agent at the Marriott Detroit Metro Airport who enjoys meeting people from all over the world and focus on the guest needs.
Responsibilities:
Here’s a few of the responsibilities of this position, but certainly not limited to:
Greet, check-in and checkout guests approaching the Front Desk in a friendly, efficient and courteous manner and in accordance with company, hotel and brand standards.
Answer guest inquiries about hotel services, facilities, restaurants, transportation, entertainment and hours of operation in a timely manner.
Resolves guest challenges and takes appropriate action to ensure 100% guest satisfaction.
Qualifications:
Ability to attend to guests, associates and management in an attentive, friendly, courteous and service oriented manner which requires strong customer service as well as written and oral communication skills.
Must be able to multitask and prioritize to meet deadlines.
Benefits:
We offer competitive wages and benefits that include:
PART-TIME BENEFITS
401k retirement plan
Life Insurance
Long Term & Short-Term Disability Insurance
Discount travel program
Growth opportunity in an evolving organization, and much more.
Career Growth:
Career opportunities are endless with Chesapeake Hospitality! With 30+ hotels and restaurants, we welcome the opportunity to develop, grow, promote, and transfer any of our associates to the career they want.
FRONT OFFICE CAREER
Telephone Operator
Concierge Attendant
Breakfast Room Attendant
Reservations Manager
Gift Shop Attendant
Parking Attendant / Valet / Shuttle Driver
Reservations Agent
Swimming Pool Guard
to
Front Desk Agent / Night Auditor
to
Front Desk / Night Audit Supervisor
to
Front Office Manager
to
Rooms Division Manager / Director of Guest Service
to
General Manager / Assistant General Manager
to
Corporate Operations
Or cross-train to any other department or position!
Work Authorization, COVID-19, EEO and ADA Information:
Applicants must be authorized to work in the United States. Candidates who are offered a position must undergo a background check and drug screening.
COVID-19
We are committed to the health and safety of our associates and guests, and we adhere to CDC guidelines as well as state and local laws.
EEO/ADA Statement
Chesapeake Hospitality is an equal employment opportunity employer, and all employment decisions are based on merit and the business needs of the company, and not race, color, citizenship status, national origin, ancestry, gender, sexual orientation, gender identity, age, religion, creed, disability, marital status, veteran status, genetic information, or any other factor protected by law.
We comply with the law regarding reasonable accommodation for employees who qualify for accommodation. If you need an accommodation to complete an application, please contact the Human Resources office of the hotel/restaurant to which you are applying. |