Entertainment IndustryJob Opening for Front Desk Agent in Westgate Resorts (Kissimmee, FL 34747)



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Job Category : Entertainment Industry
Company Name: Westgate Resorts
Position Name: Front Desk Agent
Location : Kissimmee, FL 34747
Job Description : Company Description
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country’s most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

Effectively check guests into and out of the resort by performing the following duties
Greets, registers, and assigns rooms to guests
Issues room key and escort instructions to Bellhop
Date stamps, sorts, and racks incoming mail and messages
Transmits and receives telephone messages
Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions
Keeps records of room availability and guests’ accounts
Computes bill, collects payment, and makes change for guests.
Makes and confirms reservations
Posts charges such as room, food, liquor, or telephone, to ledger
Makes restaurant, transportation, or entertainment reservation, and arranges for tours
Assists guests with deposit of guests’ valuables in hotel safe or safe deposit box
Nightly bucket checks
Able to listen and find solutions to guests problems

To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently. Additionally, the person must possess and adhere to the following core values:
Work Ethic
Additional Information
All your information will be kept confidential according to EEO guidelines.
Why Westgate?
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Wellness Programs
Tuition Assistance
Fun, family culture
Employee Assistance Program (EAP)
Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts prides ourselves on the safety and health of our team members against Covid-19 and follows all applicable laws and guidelines.
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

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