Entertainment IndustryJob Opening for EG Floor Attendant, Washita Casino in The Chickasaw Nation (Paoli, OK 73074)



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Job Category : Entertainment Industry
Company Name: The Chickasaw Nation
Position Name: EG Floor Attendant, Washita Casino
Location : Paoli, OK 73074
Job Description : Job Description Department: Electronic GamingJob Title: EG Floor AttendantGeneral Definition: Responsible for providing a high degree of courteous service to guests during their entertainment experienceSupervision Received: EG Management / Facility ManagementSupervision Exercised: NoneEssential Job Functions: Each employee is required to support the mission of the Chickasaw Nation upon becoming a member of the Chickasaw Nation team. Our mission is to better the lives of the Chickasaw people in all that we do.Every employee is responsible to create a winning experience for our guests. What is a “winning experience”? It encompasses exemplary guest services, salesmanship of our players’ cards and all properties, and a true passion to serve our guests.Answer basic customer questions concerning gaming machines based on basic understanding of payout and machine operations (e.g. cashier locations, dollar bill acceptor locations, top prize payoffs)Clean assigned area by aligning seats close to machines, emptying ash trays, and disposing of trash with goal of maximizing customer satisfaction with facility cleanlinessCoordinate with management, supervisors, and security to detect and prevent attempts to cheat or damaged gaming equipment and to report floor irregularities to a member of management.Identify top prize transactions processes and completes paperwork promptly, with a high level of accuracy and service to the guest.Handle routine customer complaints and incidents, exhibiting the appropriate discretion to identify situations that require the attention of supervisory personnel.Perform other job related duties as assigned.MINIMUM QUALIFICATIONSEducation: High School Diploma or GEDKnowledge, Skills, and Abilities: Must be able to read, understand, apply, and retain knowledge of departmental rules, regulations, and policies.Must possess the ability to handle/count large amounts of cash utilizing currency and coin counters, and be able to work in a fast-paced environment while maintaining accuracy.May be required to lift up to fifty (50) pounds, possess good manual dexterity, and hand/eye coordination, but these requirements are based on needs of facility and staffing.Proficiency with 10-key adding machine may be required in order to perform assigned job duties correctly.Must be able to stand, sit, and walk for prolonged periods of time in order to properly perform the assigned job duties.Must be able to work in a casino environment where second hand smoke and flashing lights are presentTraining and Experience: NoneLicenses/Certifications/Other: Must be able to pass background check and receive a gaming license from the Chickasaw Nation office of the Gaming Commission as required to work in gaming operations.Must be able to complete pre-employment drug test with a negative result.To apply, please follow the link provided https://jobs.chickasaw.netJob Type: Part-timeBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programHealth insuranceLife insurancePaid time offVision insuranceSchedule:8 hour shiftDay shiftHolidaysNight shiftWeekend availabilityWork Location: One location

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