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Job Category : | Entertainment Industry |
Company Name: | Caesars Entertainment |
Position Name: | CAESARS HORSESHOE CASINO-TABLE GAMES DEALER |
Location : | Baltimore, MD 21230 |
Job Description : | Caesars Entertainment Corporation is the world’s largest casino entertainment company. Since its beginning in Reno, Nevada more than 70 years ago, Caesars has grown through development of new resorts, expansions and acquisitions, and now owns or manages casino resorts on four continents. The company’s resorts operate primarily under the Harrah’s, Caesars and Horseshoe brand names; Caesars also owns the London Clubs International family of casinos and the World Series of Poker.Since 1951, the legendary Horseshoe Casino has been all about the gambler. We know how to make our guests feel like big fish. Our service is secondary to none, our casinos are nice and our amenities keep our guests wanting more. We have a confidence that comes from working for the number one casino brand in every market in which we operate.The Horseshoe Casino legend continues at Horseshoe Casino Baltimore. Horseshoe team members enjoy comprehensive health benefits (health, vision, dental), 401K, tuition reimbursement, job training, nearly limitless career opportunities and the thrill of being part of the best team in the casino industry.Now is your chance to join the premier casino brand in the world as we grow Horseshoe Casino Baltimore. We are looking for individuals who are interested in a fun and rewarding career opportunity, a strong desire to learn and the passion to make Horseshoe an unforgettable and one-of-a-kind service experience!Job Summary:Reporting to the Table Games Supervisor, the Table Games Dealer is responsible for providing legendary guest service.Essential Job Functions including the following but other duties may be assigned:Delivers great customer service by dealing all games offered by Horseshoe Baltimore in a friendly and helpful manner with an upbeat/positive attitude.Assists in training guests not familiar with various table games products.Promotes table and poker games and serves guests while standing on dead games.Demonstrates an effective working knowledge of dealing policies and gaming proceduresDeals games in accordance with internal controls, Maryland Lottery Gaming Control Commission regulations and company policy.Able to maintain applicable departmental dealer efficiency metrics.Informs Supervisor and/or Manager of unnatural or irregular play and disputes on gameAlways presents oneself as a credit to Caesars Entertainment and encourages others to do the sameSafeguard casino assets.Responsible for the protection and control of the game.Conducts the games in accordance with Company policies and ensures compliance with company policies, procedures and gaming regulatory requirements, Verify and sign for Fills, Credits, Marker Issuance, and all documentation’s listed in Horseshoes Internal Controls. Handling guest transactions and notifying Floor Supervisor of any irregularities.Exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner.Advises Floor Supervisor of any disputes or arguments that may arise during the game.Support and maintain Horseshoe courtesy guidelines at all times.Promote outstanding guest relations.Perform other duties as assigned.Demonstrates an effective working knowledge of dealing policies and gaming procedures.Able to maintain applicable departmental dealer efficiency metrics.Presents oneself in a polished, professional and service-minded way and encourages others to do the same..Qualifications:High school diploma or GED is requiredMust be at least 21-years of ageMust be certified in a minimum of two core games, preferably three.Table Games (BJ, Craps, Roulette, MB/PGP – 3 Carnival Games = 1 core)Excellent customer service skills are essentialMust be able to perform basic math quicklyMust be able to get along with co-workers and work as a teamMust present a well-groomed appearanceWell-developed interpersonal skillsMust enjoy entertaining and communicating with the publicPhysical, Mental and Environmental Demands:Must be able to work independentlyMust be able to sit, stand or walk for long periods of time (4 hours)Must be able to respond calmly and make rational decisions when handling employee conflictsMust be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalatorMust be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneelRespond to visual and aural cuesMust have the manual dexterity to operate a computer and other necessary office equipmentMust be able to tolerate areas containing dust, loud noises and bright lightsMust be able to work varied shifts, weekends and holidays as neededAbility to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectivesAbility to speak distinctly and persuasivelyMust be able to read, write, speak, and understand EnglishJob Type: Full-timePay: $30,000.00 – $55,000.00 per yearBenefits:401(k)Dental insuranceHealth insuranceVision insuranceSchedule:8 hour shiftWork Location: One location |
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