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|Job Category :||Entertainment Industry|
|Company Name:||Big Night Entertainment Group|
|Position Name:||Big Night Entertainment Group – Reservations Specialist, Massachusetts|
|Location :||Boston, MA 02210|
|Job Description :||Big Night Entertainment Group operates some of the hottest, cutting edge restaurants and nightclubs in New England such as Scorpion Bar, The Grand and Memoire. Fueled by driven, passionate people, Big Night is known for its consistent growth, cutting edge sophisticated design, superior cuisines and raising the bar in hospitality and service standards. Big Night is an employee focused company as recognized by our staff as the Boston Globe BEST place to work.
We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community. All are encouraged to apply.
Big Night is always looking for talented, ambitious professionals to join our staff. If you have a passion for hospitality and a commitment to superior guest service, we want you to join our team today.
Big Night Entertainment Group is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Big Night Entertainment Group is looking for an upbeat and enthusiastic Reservations Specialist to join our team! The hours for this full-time position will include nights and weekends so flexible availability is a must.
Essential Duties and Responsibilities
As a Reservations Specialist, a typical day might include the following:
Be the first point of contact for all Big Night incoming calls
Answer phone calls, screen calls and direct callers to the appropriate department / person
Take and relay messages
Provide accurate information to callers regarding all Big Night properties, answer queries
Book dinner reservations using the appropriate systems
Enter events into event booking program as requested or needed
Provide general administrative and clerical support if requested including preparing letters and documents, sending thank you notes and cards, filing, ordering office supplies, opening and sorting incoming mail, sorting and sending outgoing mail, collecting and distributing packages
Other duties to be assigned
This job might be for you if you demonstrate the following abilities and meet the following qualifications:
Physical Demands / Work Environment / Hours
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