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| Job Category : | Entertainment Industry |
| Company Name: | MGM Resorts International |
| Position Name: | Assistant Manager Front Services – Valet Parking – (Full Time) (Mandalay Bay) |
| Location : | Las Vegas, NV 89119 |
| Job Description : | VACCINATION REQUIREMENT: MGM Resorts now requires that all new hires who do not exclusively work from home to provide proof of vaccination against COVID-19 before beginning work effective August 30, 2021 (excluding hourly employees for properties located in Mississippi or New Jersey). Location: Las Vegas, Nevada Become one of the stars behind the show and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. PRIMARY PURPOSE: It is the primary responsibility of the Assistant Manager Front Services and Valet to manage all operations for assigned department. PRINCIPAL DUTIES AND RESPONSIBILITIES: Establish and maintain departmental rules and procedures for all Bell and door and Valet Parking staff Manage all personnel functions including but not limited to interviewing, hiring, termination, payroll and recruitment Oversee departmental operations, maintain high level of service expected by Hotel Management, implement and maintain training of new personnel and developmental training of all staff Direct and motivate all Bell and Door and Valet Parking staff Ensure high productivity of all employees developing effective scheduling and staffing levels Promote and maintain positive service standards • Maintain supply inventory levels Assist Risk Management in investigating accidents and handling guest problems up to but not including those that require involvement of Risk Management or senior management Computer knowledge and skills, including the Hotel system Perform other job-related duties as requested SUPERVISION: Valet Services Supervisors MINIMUM REQUIREMENTS: High School diploma or equivalent Two (2) years of related experience Work varied shifts, to include weekends and holidays PREFERRED: Bachelor’s degree in business, management, or related field Two (2) years of hotel/casino supervisory experience Three (3) years of Front Services or related experience in major hotel/casino operations KNOWLEDGE, SKILLS, AND ABILITIES: Must have strong leadership skills and outgoing personality Understanding policies and procedures Able to effectively communicate in English, in both written and verbal forms Ability to read and write proficiently to evaluate reports, correspondence and statistical information Perception and awareness of individual needs and the ability to handle all situations calmly and professionally Ability to multi-task and work well in a fast paced, team-oriented environment Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail Effective listening abilities with strong judgment skills Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts Maintain a professional, neat and well-groomed appearance adhering to company standards PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Frequent standing, walking up to several hundred feet balancing, eye/hand coordination and sitting Frequent writing reading hand and wrist motion Work outside in all climates, work inside climate controlled areas |
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